Resume

Create and style online learning assessments (primarily for STEM disciplines) from textbooks and other materials
Adhere to quality, style, and productivity standards
Apply web-based markup languages and tools (such as CSS, HTML, and LaTeX)
Modify figures and documentation using image-editing software and Adobe Acrobat Pro

Created and updated Oracle software activity guides and training simulations
Prioritized learner needs and considered audience perspective to develop effective materials
Wrote instructional information to accompany simulations
Reviewed product documentation to troubleshoot problems or inconsistencies in proposed instructions

Wrote and designed content for print and digital communications including newsletters, social media, donor communications, event materials, program brochures, and more
Prepared quarterly newsletter files for print
Incorporated organization’s voice and visual brand into external communications
Maintained organization’s website and created blog posts through WordPress
Collected engaging photography for use in print and digital promotional materials
Edit images and logos as needed for use in external communications
Provided story generation for donor communications, newsletters, social media, and more

Counseled potential adopters in a conversational manner, sharing information about animal care and behavior
Promptly greeted all visitors and answers phone/e-mail inquiries in a professional manner
Provided exceptional, timely, and respectful customer service
Photographed pets for the SPCA website
Wrote creative and informative pet profiles

August 2018 – December 2019
Certificate in Graphic Design
Certificate in Web and Graphic Design

June 2011 – May 2012
Certificate in Professional Writing

August 2007 – May 2011
Bachelor of Science in zoology
Minor in wildlife sciences

NC Career Development Association Art Contest
2nd Place
Multimedia art – Adult Student category